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Privacy & Security

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out contact forms or request quotes
  • Subscribe to our newsletter or updates
  • Communicate with us via email or phone
  • Use our website and services
  • Participate in surveys or feedback sessions

This may include your name, email address, phone number, company information, project details, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and provide customer support
  • Send you technical notices and support messages
  • Communicate about projects, services, and promotional offers
  • Process transactions and send related information
  • Monitor and analyze usage patterns and trends
  • Detect, investigate, and prevent fraudulent activities

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist in our operations
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

Any third-party service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

4. Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Limited access to personal information
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve our website functionality
  • Provide personalized content and advertisements

You can control cookies through your browser settings, but disabling them may affect website functionality.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Request data portability
  • Object to processing of your information

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Questions About Your Privacy?

If you have any questions about this privacy policy or our data practices, please contact us.